Bad presentation of contract

I took out a contract where I was told the first 2 months are free of the 12 months. I now want to cancel now, but the Nadine from Cape Quarter is changing her story saying it's one month and it is separate of the 12 months, so If I want to cancel I have to pay penalty fees for the 12 months. I don't mind paying a penalty fee, but I feel now the whole contract was misrepresented. She didn't even give me a cancellation form to fill out. She just says she waiting on her manager and she will call me, but no call.