Bad customer service

After so many complaints made here, my issue is still not resolved. I received and email from Zone Fitness saying that if I have any issues or complaints I should take it up with the Attorneys/debt collectors. my issue is this, If they had allowed me to cancel my contrast with them, it would never have gone to the attorneys. I went to Zone Fitness personally and ask the personnel there if they would be so kind as to cancel my contract as I'm moving to Pretoria which had no Zone Fitness at that stage. I was told I cannot cancel without paying the full amount outstanding. Obviously I refused because the contract said you should only pay a certain percentage. I did not have time to argue with them and just left because I had a bus to catch to Pretoria. I did not pay the account because I requested it to be canceled. I contacted the person I signed up with via whatsapp to ask for assistance in this matter, all she said was that she could not help me I had to pay the account. I am at the point now where I don't even care about my health, I just want to find a job so that I can get legal assistance to sue these people. I'm being harassed daily by the call center people with bad attitudes