Bad Customer service

<p>I phoned Zone Fitness to cancel my contact obviously they said they couldn't I had to pay a certain amount of the contact before I was able to cancel. I explained to them that I was willing to arrange for the amount to be paid off and they also said that I couldn’t do that I had to pay the whole amount at once. As a single mother of 3 I will never be able to pay that amount at once. I then phoned them to make arrangements on the arears amount which I was also not able to do. I have to pay for a contract and I’m not able to use it and they are not able to help me with arrangement to make the payments. I feel they have bad service not only the way they send you from one branch to another but also they don’t have you information available at the branch you moved to with a new contract.</p>