Bad billing and service

It is with regret that i write this review regarding the poor service rendered to me by Zonefitness. It has been the worst experience i have had from a gym company. I got to gym this morning 1st February and my card was blocked from getting access to the gym. My account is up to date. This has been happening for the past 9 months or so where i was initially given the incorrect information with regards to how much i was owing, only to find out i was a month in arrears. That was sorted however we are back to square one. My gym membership was signed up at Lenasia south and was promised that the account would be transferred to Southdale. Every time I have to make payment I have to send proof which is really getting me annoyed. Nishen Pillay is the most *********** and unprofessional individual I've ever come across and I have email proof of the way he casually responds to my email without an apology for the inconvenience he has caused. I called today twice and my c alls were never returned by him. I want to cancel this contract with Zonefitness and I don't care if you blacklist me. Just please note that I will no longer make any further payments towards the account until this is sorted out. It's plain old pathetic how some of your employees treat clients. Truly appalling. I will go back to Virgin active