FH
Fareed H
1 reviews | Active since Jun 2015
05 Jun 2015, 17:44
Awful experience
I requested the penalty for cancelling a 24 month contract and it appears to be 60% of the outstanding months. <br> <br> I am aware that there is always a penalty fee for cancelling the contract prematurely, but I think it is unreasonable for it to be 60%.<br> <br> I see that there are a lot of people complaining about the same situation. <br> <br> The gym is cramped up, bathrooms are terrifying and staff is unhelpful. It is rather outlandish that they only give you a 7 day period to cancel your account.<br> <br> To conclude
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Replies (1)Zone Fitness's replyOfficial
08 Jun 2015, 06:49Hello mfh786,
Thank you for bringing this matter to our attention, I have logged your complaint to the Operations Manger of the Club, they should be in contact with you shortly.
Kind Regards
Stephen
Zone Fitness Clubs
Thank you for bringing this matter to our attention, I have logged your complaint to the Operations Manger of the Club, they should be in contact with you shortly.
Kind Regards
Stephen
Zone Fitness Clubs
Zone Fitness's reply08 Jun 2015, 06:49
Official
Hello mfh786,
Thank you for bringing this matter to our attention, I have logged your complaint to the Operations Manger of the Club, they should be in contact with you shortly.
Kind Regards
Stephen
Zone Fitness Clubs
Thank you for bringing this matter to our attention, I have logged your complaint to the Operations Manger of the Club, they should be in contact with you shortly.
Kind Regards
Stephen
Zone Fitness Clubs
