ST
Sesona T

1 reviews | Active since Apr 2015

14 Apr 2015, 15:31

Account being billed after contract expired

Hi <br> <br> My contract expired in February, but I was being billed until I called them in March to cancel the contract.<br> <br> the lady I spoke to Sharon Yon, told me I will be debited for April even though I will not be using their services. <br> <br> I haven't being using their services since June 2014 because I moved work places but I let the debit orders run until the contract expired because I didn't have time to personally come in (as per one of their consultants) to cancel the contract. I am really annoyed by the fact that I have to deal with this lady back and forth teaching her how to do her job and its not really about the R150 but more about business principals. why should I be charged for services I will not and have not been using for 6 months

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Replies (1)
Zone Fitness
Zone Fitness's reply20 Apr 2015, 14:39
Official
Hello Qhamukile,

Thank you for making us aware of this matter.

Our Debt manager will be in contact with you soon regarding the cancellation of your contract and the outstanding fee.

Kind Regards
Ilse
Zone Fitness Clubs