3 Months later and my complaint has not been dealt with

Hello

I am outraged at how long it is taking you guys to sort out my query.

I moved from JHB South to Pretoria North early this year. Because of this, I cancelled my membership with your organisation. I sent an Email in February this year cancelling my membership and received a reply back confirming my cancellation and the last month you were going to debit from my account.

Now, over 10 months later I am receiving emails from an attorney saying they were appointed by you to collect money owed to you by me for the month of April. How is this possible when I cancelled my membership in February?

I have made numerous calls to your gym and even made a visit there to try and sort this out but I am still receiving emails about collecting money from Nimble group. I have forwarded all emails regarding my cancellation to the branch in southdale and also the main branch in cape town and nobody seems to be able to assist me.

How *********** can one company be? Please fix this as a matter of urgency.