CS
Christa S

1 reviews | Active since Sept 2023

08 Dec 2025, 19:44

Zestlife takes money from your bank, does not pay claims correctly

Horrible service, does not pay out the correct amounts. Lame excuses, from the doctors codes does not say that it was an emergency, even after I have added his reference to another dentist to extract a tooth wit a root fracture and abscess. Says the dentists code does not say it is an emergency. I do not recommend Zestlife dental cover, Denis, their "insurer" sends extremely rude emails, extremely unprofessional. You are welcome to contact me for more details. Get a savings account, I have wasted a lot of money. I am going to cancel my normal gap cover as well, I do not trust them after this horrible experience.

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Replies (1)
Zestlife
Zestlife's reply08 Dec 2025, 21:00
Official
Dear Christa,

We are sorry to hear that you had a bad experience with your claim. We will look at the details submitted and will provide you will feedback directly.  Our aim is to pay valid claims.

Best