ZESTLIFE IS THE WORST SERVICE PROVIDER EVER

Claim number: ********** 9 We have this service for a few years and when we place claims there seems to always be a problem or always asking for so many documents and after getting them they don't pay the claim so why advertise like you guys are so good and fool us. All the documents for this claim we have given you, let me tell you its not easy requesting the stuff you guys ask for as the doctors and hospital take days before giving us and after we call them numerous times requesting this. we have given you all the documents for this claim if there is more you require call us as we pay you for a service . You cannot just close this claim. please can someone look into this and pay this claim. It is so unfair they way you treat your customers. we trusted you guys for a service and this is how you treat us. I hope people learn from our mistake and realise that Gap cover seems to be a waste of time as you guys have not paid any of our claims.