JS
Jerolize Scheün

1 reviews | Active since Sept 2023

06 Sept 2023, 08:39

Zestlife gapcover

Never had a problem with this gapcover but this year is terrible been waiting 8 months for a claim to get resolved don’t get any real help. Just emails the whole time. If you call they just say we wil escalate it. I don’t have the money to pay the doctors that’s why i have gapcover in the first place but now i am paying every month on time for what?? I’ve asked to speak to someone in management I’m still waiting…hopefully someone will reach out to me after this.

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Replies (2)
Zestlife
Zestlife's reply06 Sept 2023, 12:31
Official
Dear Jerolize,

I do apologise that you are experiencing problems with your claim.  We will investigate your claim and provide you with feedback as soon as possible.

Kind regards
Noleen
JS
Jerolize Scheün's update06 Sept 2023, 12:32
Reviewer Update
Thank you 🙏🏻