1 reviews | Active since Sept 2016

08 Aug 2019, 23:33

When last did I climb on a scale ,really?

An agent from Zest Life phoned today to market credit protection . She asked me how much a weigh and when last I climb on a scale wich was very insulting. I told her I do not remember and that she cannot continue without this information . I told her sarcastically that she must then phone me back on Monday perhaps I would have found a scale over the weekend .I understand there is information that is required but some tack is necessary when dealing with people. Rather never phone me again .

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Replies (1)
Zestlife
Zestlife's reply09 Aug 2019, 16:17
Official
Dear Tanya, 

I do apologise for the incident and we will investigate and implement your suggested changes.   We will provide feedback to your early next week.

Kind regards
Noleen