TS
Theo S

1 reviews | Active since Aug 2018

03 Feb 2026, 07:12

Unacceptable response from Zestlife

First time trying to claim from Zestlife after my daughter had an accident at school sleepover. I rushed her to emergency room at johannesburg surgical centre at 9:30 pm and she obtained a Torus fracture and is referred to Orthopedic surgeon. Response from Zestlife is that this is an illness and not covered ny zestlife gapcover. Totally unacceptable!!! Who even does your replies??

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Replies (1)
Zestlife
Zestlife's reply03 Feb 2026, 07:50
Official
Good morning Theo,

I do apologise that you feel frustrated with the outcome of your claim.  We will review the claim and provide you directly with feedback.

Kind regards
Noleen