TO CANCEL A POLICY
<p>I just called the call centre to cancel the policy but the agent did not seem to understand what CANCEL means, to which she advised that I need to send an email to them. Received a automated response to advise that my email will be attended to non claim related 2 working days and claim related 5 working days - if this is the service they offer their clients its amazing they have any clients. I have never received any form of paperwork from Zestlife but they are quick to take your monies off your account. Appalling service. </p>
Dear Vicky
We have investigated your complaint and confirm that we have received your e-mail yesterday requesting your policy cancellation. Zadee from our office has contacted you in this regard and has sent you a copy of your policy document which was originally sent to you electronically on 08/10/2015.
Dear Vicky
We have investigated your complaint and confirm that we have received your e-mail yesterday requesting your policy cancellation. Zadee from our office has contacted you in this regard and has sent you a copy of your policy document which was originally sent to you electronically on 08/10/2015.