1 reviews | Active since Oct 2016

03 Aug 2018, 08:59

Thrilled to be a Zestlife Client

I have been with Zestlife for over 2 years now and just had an operation and found there was a substantial shortfall and I would need to claim from my Gap Cover. I read up the reviews on Hello Peter and was honestly really worried to begin with. However after making a call to one of the Directors, he put my mind at ease and explained the importance of ensuring you have all the necessary paperwork which they require for the claim and that there are obviously circumstances which would prevent them from being able to pay out such as them finding out that it was a pre existing condition etc etc. Well for anyone who is sceptical or worried please don’t be ! I made sure I had all the necessary paperwork. Robyn who was assisting me very quickly tried to phone me and followed this up with an email requesting something from my medical aid which I sent to her the moment I received it and from there it was merely a couple of days before the money appeared in my bank account! I had exceptional service from everyone starting from the top! All I can say is that this was my experience and I am truly thrilled to be a Zestlife client. Thanks Chris, Margaret and Robyn

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Replies (1)
Zestlife
Zestlife's reply03 Aug 2018, 13:40
Official

Hi Sue

Thank you for taking the time to write this wonderful compliment. We are thrilled that you are happy with our service.

Kind regards

Zestlife