The claim was paid promptly, though waiting for medical aid statement can be a lengthy process

Dear Monty,

Thank you for your kind feedback. We're delighted to hear that your claim was paid promptly and that you found our team efficient and helpful throughout the process.

We understand that waiting for information from a medical scheme can sometimes extend the overall claims journey, and we appreciate your patience during this process. It's wonderful to know that, despite this, your experience with us was a positive one.

Thank you for taking the time to share your experience and for placing your trust in us as your Gap cover provider.

Kind regards,
Noleen