DD
DAISY D
1 reviews | Active since May 2019
21 May 2019, 13:24
TEDIOUS CLAIMING PROCESS! EXCUSES AFTER EXCUSE! CANCEL POLICY!!
I actually thought I was the only been taken for a ride up until I saw your reviews. how is it that so many people are unhappy with your claiming process?! I have claimed with zest life in January and guess what I'm still waiting to hear if my claim will be paid out or not! They are coming up with every excuse in the book to drag the whole process & unfortunately for them I'm not going to give up until they pay out the claim!!
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Zestlife's replyOfficial
21 May 2019, 13:49Dear Daisy,
We do our very best to pay valid claims. As explained we are waiting for information from a third party that is critical input to enable us to assess this claim. We have informed you that we are waiting for this information and in addition we have been contacting the third party as well.
Kindly assist us by providing this outstanding information as this will enable us to assess the claim.
Best regards
Noleen
We do our very best to pay valid claims. As explained we are waiting for information from a third party that is critical input to enable us to assess this claim. We have informed you that we are waiting for this information and in addition we have been contacting the third party as well.
Kindly assist us by providing this outstanding information as this will enable us to assess the claim.
Best regards
Noleen
Zestlife's reply21 May 2019, 13:49
Official
Dear Daisy,
We do our very best to pay valid claims. As explained we are waiting for information from a third party that is critical input to enable us to assess this claim. We have informed you that we are waiting for this information and in addition we have been contacting the third party as well.
Kindly assist us by providing this outstanding information as this will enable us to assess the claim.
Best regards
Noleen
We do our very best to pay valid claims. As explained we are waiting for information from a third party that is critical input to enable us to assess this claim. We have informed you that we are waiting for this information and in addition we have been contacting the third party as well.
Kindly assist us by providing this outstanding information as this will enable us to assess the claim.
Best regards
Noleen