LL
Lindy L
1 reviews | Active since Apr 2025
03 Apr 2025, 12:32
Sadly Ulrich is continuously the bearer of bad news
Sadly Ulrich is continuously the bearer of bad news. So he is often the target of my rantings against Medihelp and Zest who lately turn down any requests from my side. On both recent occasions for emergency procedures.
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Zestlife's replyOfficial
26 Jun 2025, 11:40Dear Lindy,
Thank you for sharing your concerns. We apologise for the frustration, especially when it involves urgent medical situations. Please know that Ulrich is simply following the process and guidelines in place, and we truly regret that this has placed him in a difficult position.
Thank you for sharing your concerns. We apologise for the frustration, especially when it involves urgent medical situations. Please know that Ulrich is simply following the process and guidelines in place, and we truly regret that this has placed him in a difficult position.
We value your feedback and take it seriously. We remain committed to supporting you and finding the best possible outcomes within the framework we operate in.
Kind regards,
Noleen
Zestlife's reply26 Jun 2025, 11:40
Official
Dear Lindy,
Thank you for sharing your concerns. We apologise for the frustration, especially when it involves urgent medical situations. Please know that Ulrich is simply following the process and guidelines in place, and we truly regret that this has placed him in a difficult position.
Thank you for sharing your concerns. We apologise for the frustration, especially when it involves urgent medical situations. Please know that Ulrich is simply following the process and guidelines in place, and we truly regret that this has placed him in a difficult position.
We value your feedback and take it seriously. We remain committed to supporting you and finding the best possible outcomes within the framework we operate in.
Kind regards,
Noleen