AO
Adam O

1 reviews | Active since Mar 2009

17 Jul 2025, 08:45

Not happy

I took out a dental policy with Zestlife about 4 years ago now. This past week I claimed against that policy for the 1st time. I'm sad to say that less than 50% was paid as Zestlife and Denis the Menace ripped out the red tape. Be aware buyer to ask the sales consultant for what is covered and better still ask for 3 references Burned again by insurance companies

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Replies (1)
Zestlife
Zestlife's reply17 Jul 2025, 08:58
Official
Dear Adam,

I apologies if you feel the policy did not meet your expectation.  

The Dental product provides specific cover amounts for specific stated claim events, and it does mean that the policy will cover all the invoiced amounts in full.  The benefits and amounts are listed in detail in your policy document and annual communication.

We will contact you to explain the claim payment and benefits and related amounts.

Kind regards
Noleen