Never AGAIN, useless provider

<p>It is always awesome to be notifid by your bank that your insurance provider has increased your policy, always a great feeling.</p> <p> </p> <p>After a few tries I eventually get through to someone to cancel my policy, because why would I want to deal witha company that could care less about communciation, the lady tells me she is calling back in regards to my email, at which point I find out nobody even bothered capturing my email address, and for some reason, even though my email address is right in front of her, because well, she is responding to my email.</p> <p> </p> <p>Anyway, she makes me spell out my email address in any case and then goes through all the trouble to still spell it wrong, forcing me to phone in once again at 08.50 today, where someone updates my email address. 2 hours later, still no email, I call again and apparently not now it with admin and I will HOPEFULLY get my cancelation confirmation again.</p> <p> </p> <p>Your retentions department is doing a fantastic job of ensuring reducing client retentions.</p>