NL
Ntokozo L

1 reviews | Active since Aug 2022

20 Nov 2023, 12:17

****MERS!!

Hi Zestlife. I suggest you provide more training to your consultants on the importance of ethics. Your consultant Yazeed call’s client on the premis of taking down further details on their car and later signs them up for credit insurance. I have noted that he does this often as there is another review from a client where he’s done this before. This is completely unacceptable and I don’t understand how you have let this go on for so long, from the SAME consultant ! Absolutely disgraceful

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Replies (2)
NL
Ntokozo L's update21 Nov 2023, 19:24
Reviewer Update
Thank you very much for a speedy resolution to this matter. I received a call from one of the representatives of this company and I am glad adequate training is going to be provided to Yazeed.
Zestlife
Zestlife's reply21 Nov 2023, 20:10
Official
Dear Ntokozo,

We view matters like this as very serious as we at all times want to act ethical and professional.  

Thank you for taking the time to provide the update.

Kind regards
Noleen