1 reviews | Active since Jun 2011
G A P...............Get.... Absolutely..... ****edoff
I sincereley apologise for being so stupid and unable to submit a claim to your standard
Please inform your sales staff to include claims education when you next sell a policy that promises the world and just frustrates the living S H ! T out of you when trying to claim.
Is it your intention to make it impossible to claim so that one just gives up. I can think of a GAP to stick the policy I have with you.
Dear GAP client,
I am a Directors of Zestlife and had a look at your claim and relating supporting documentation.
The last outstanding document that was requested contains important information to enable us to assess your claim, as explain in my email to you.
I do apologise for the frustration our request has caused and want to assure you that it is truly not our intend to try and make it difficult for clients to claim.
I am pleased to confirm that we have managed to resolve all outstanding matters and that the assessment of your claim will be finalised today.
Best regards
Noleen
Dear GAP client,
I am a Directors of Zestlife and had a look at your claim and relating supporting documentation.
The last outstanding document that was requested contains important information to enable us to assess your claim, as explain in my email to you.
I do apologise for the frustration our request has caused and want to assure you that it is truly not our intend to try and make it difficult for clients to claim.
I am pleased to confirm that we have managed to resolve all outstanding matters and that the assessment of your claim will be finalised today.
Best regards
Noleen