NB
Noleen B

1 reviews | Active since Mar 2016

13 Feb 2018, 09:22

Excellent claim service

I submitted a lump sum cancer claim and a tariff shortfall claim. I used their GAP claim's guide to assist me to ensure that a submitted all the required documentation at the outset. Both my claims were processed within 24 hours and during this time I was kept informed of progress with both my claims by sms and email. What a fantastic experience! I highly recommend Zestlife GAP cover. In the 6 years I have been a policyholder I have only received excellent service!

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Replies (1)
Zestlife
Zestlife's reply13 Feb 2018, 09:29
Official

Dear Rebekka,

Thank you for the compliment. Our staff take their job very serious and continuously look for ways to improve the customer's experience. It is fantastic to note that their commitment is making a difference.

Kind regards

Noleen