JK
Juan K

1 reviews | Active since Jan 2019

13 Nov 2020, 14:39

Don't pay out claims

They sell policy's to ppl and when comes to claims they don't want to pay the shortfall. This is a really bad place to take out cap over. I been with them 10 months or 11 months and I am paying R296

0
Replies (1)
Zestlife
Zestlife's reply13 Nov 2020, 16:52
Official
Dear Juan,

I am sorry to hear that you feel that we do not pay shortfalls.   We will investigate your claim and provide you with feedback directly.

Our aim is to pay valid claims and we pay approximately 1 600 valid claims every month.

Kind regards
Noleen