ML
Michelle L
1 reviews | Active since Dec 2018
08 Oct 2019, 16:32
Disgusting Service
Dont not use Zest Life.
They say your claim will take up to 15 days to process. I submitted a claim on the 7th September, was asked on the 17th September for one more documentation which I submitted immediately. Have not heard a thing back from them. I have emailed, no response, I have called numerous times to be told someone will call me back. And no one ever does!! Its ridiculous!! They are quick to debut your account every month but when it comes to paying out, you dont get any response!! DISGUSTING!!!
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Zestlife's replyOfficial
09 Oct 2019, 04:42Dear Michelle,
I understand that you are upset as the claim is taking longer than 15 days to finalise and I do apologise. Our Claims Manager will attend to your query this morning and will provide you with feedback during the course of today.
Kind regards
Noleen
I understand that you are upset as the claim is taking longer than 15 days to finalise and I do apologise. Our Claims Manager will attend to your query this morning and will provide you with feedback during the course of today.
Kind regards
Noleen
Zestlife's reply09 Oct 2019, 04:42
Official
Dear Michelle,
I understand that you are upset as the claim is taking longer than 15 days to finalise and I do apologise. Our Claims Manager will attend to your query this morning and will provide you with feedback during the course of today.
Kind regards
Noleen
I understand that you are upset as the claim is taking longer than 15 days to finalise and I do apologise. Our Claims Manager will attend to your query this morning and will provide you with feedback during the course of today.
Kind regards
Noleen