Disabled cover

I took out a zestlife policy about 10years ago when i bought my first car. After paying off my car I no longer needed the life policy so I wanted to cancel. They then told me if your car debt is finished the policy automatically moves into a life insurance policy. I then underwent a big injury where i lost the function of my right arm. My financial advisor submitted a claim and they rejected me. Their reasoning was that by losing my right arm function I am not disabled enough to receive the lumpsum cover amount.

I am really disappointed with this company. I mean you pay them for 10 years without any mis payment to cover you and when you submit a claim they tell you that you do not qualify as you are not disabled enough. I would highly advise people using zestlife to review their policy and move.

Worst excuse of a company I have ever heard.