1 reviews | Active since Jun 2016
Denied Critical illness & disability cover because of weight
I was contacted for a Assetlife Policy, was told about the benefits, death, disability, critical illness, retrenchment. After personal details was captured. the next day i was told my installment was decreased and that i have death benefit only. When i asked why the consultant said they can only give me death cover. So for me based on my weight and Height i was denied the other benefits. As i disclosed i have ashma, controlled no chronic medication in over 4 years. I was asked if i had a family member who had Diabetes i said yes.
I feel that this could have been handled better, they could have explained why the benefits was denied, but seems my weight and height alone made the decision for them , which i believe is very discriminating.
Im not sure i want this policy after all....
We will investigate your case and will provide you with feedback directly.
Kind regards
Noleen
We will investigate your case and will provide you with feedback directly.
Kind regards
Noleen
