TR
Taryn R
1 reviews | Active since Sept 2015
04 Nov 2024, 13:31
Claims - No feedback
Claims are a Nightmare
I submitted a claim on the 18 October for a co payment i had to pay in hospital for a CT Scan The documentation was sent and I received a reply to say more documentation was required, i then got all documentation needed from the hospital to Verify my Admission dates and sent the Hospital invoice and statement as well as confirmation of my banking details After submitting i have had no corespondence I have followed up numerous times with them. The service and Cominication is Really not acceptable to stay the least. Hopefully Now i may receive feedback on my claim?
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Zestlife's replyOfficial
04 Nov 2024, 14:54Dear Taryn,
I do apologise regarding the request for documentation. We do list the documentation required in the claim form and have miles stones at which communication is send to the client to keep them informed regarding progress on your claim.
We will investigate your claim and provide you with feedback directly.
Kind regards
I do apologise regarding the request for documentation. We do list the documentation required in the claim form and have miles stones at which communication is send to the client to keep them informed regarding progress on your claim.
We will investigate your claim and provide you with feedback directly.
Kind regards
Zestlife's reply04 Nov 2024, 14:54
Official
Dear Taryn,
I do apologise regarding the request for documentation. We do list the documentation required in the claim form and have miles stones at which communication is send to the client to keep them informed regarding progress on your claim.
We will investigate your claim and provide you with feedback directly.
Kind regards
I do apologise regarding the request for documentation. We do list the documentation required in the claim form and have miles stones at which communication is send to the client to keep them informed regarding progress on your claim.
We will investigate your claim and provide you with feedback directly.
Kind regards