KB
Karen B
1 reviews | Active since Sept 2025
07 Nov 2025, 13:56
Claim rejected but a great customer service experience
I have gap cover with Zestlife and from the beginning through the application to being accepted as a client to my first claim has been a great experience. My claim was regretted with such clear wording and a thorough explanation that even that was a pleasant experience :) even if not the outcome I had expected for. Great customer service
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Zestlife's replyOfficial
07 Nov 2025, 15:00Dear Karen,
Thank you so much for sharing your experience with Zestlife! We’re delighted to hear that you found our team supportive and that the process—from application to your first claim—was clear and positive, even in an unexpected outcome. We truly value your kind words and your trust in us. Providing transparent communication and great customer service is at the heart of what we do.
Kind regards,
Noleen
Thank you so much for sharing your experience with Zestlife! We’re delighted to hear that you found our team supportive and that the process—from application to your first claim—was clear and positive, even in an unexpected outcome. We truly value your kind words and your trust in us. Providing transparent communication and great customer service is at the heart of what we do.
Kind regards,
Noleen
Zestlife's reply07 Nov 2025, 15:00
Official
Dear Karen,
Thank you so much for sharing your experience with Zestlife! We’re delighted to hear that you found our team supportive and that the process—from application to your first claim—was clear and positive, even in an unexpected outcome. We truly value your kind words and your trust in us. Providing transparent communication and great customer service is at the heart of what we do.
Kind regards,
Noleen
Thank you so much for sharing your experience with Zestlife! We’re delighted to hear that you found our team supportive and that the process—from application to your first claim—was clear and positive, even in an unexpected outcome. We truly value your kind words and your trust in us. Providing transparent communication and great customer service is at the heart of what we do.
Kind regards,
Noleen