Bad
I guess you only post positive reviews on here as I have read only good things about zest life claims hence I chose to go with them. Either that or I am just an exception because I have had a terrible time with their claims. I have had different customer service consultants moving goalposts when it comes to turnaround time everyone telling me different turn around times and no one bothers to contact me to explain why. Overall a bad experience
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Zestlife's replyOfficial
18 Apr 2024, 11:55Dear Itumeleng,
I do apologise if you did not have a positive claims experience as our goal is to provide a good overall experience to our custoiers.
We will investigate your complaint to see what we can improve on to avoid reoccurance.
I trust that with your next claim or service request, you will experience the good service we provide.
Kind regards
Noleen
I do apologise if you did not have a positive claims experience as our goal is to provide a good overall experience to our custoiers.
We will investigate your complaint to see what we can improve on to avoid reoccurance.
I trust that with your next claim or service request, you will experience the good service we provide.
Kind regards
Noleen
Zestlife's reply18 Apr 2024, 11:55
Official
Dear Itumeleng,
I do apologise if you did not have a positive claims experience as our goal is to provide a good overall experience to our custoiers.
We will investigate your complaint to see what we can improve on to avoid reoccurance.
I trust that with your next claim or service request, you will experience the good service we provide.
Kind regards
Noleen
I do apologise if you did not have a positive claims experience as our goal is to provide a good overall experience to our custoiers.
We will investigate your complaint to see what we can improve on to avoid reoccurance.
I trust that with your next claim or service request, you will experience the good service we provide.
Kind regards
Noleen