TL
Tamsin L

1 reviews | Active since May 2018

24 Oct 2018, 11:28

A million reasons why not to pay your claim.....

I enquired about Zestlife and the sales consultant made me believe that this was an amazing product and would be worth my while. Well, what lies. I have submitted a few claims already and surprise surprise they have all been rejected due to a million reasons why they actually don't want to pay. I am disappointed and will definitely not refer this product to anyone.

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Replies (1)
Zestlife
Zestlife's reply24 Oct 2018, 13:41
Official

Dear Client,

We regret that this is the way you feel as we pay approximately 1 500 valid claims per month and there is a significant need for this type of cover.

We have investigated your claims and have also listened to the application voice recording and feel that the repudiations are valid. Our claims manager will contact you to provide you with full details.

Kind regards

Noleen Bell