A joke

Hi,<br> <br> Please can you try the following steps first.<br> <br> Turn the phone off and remove the battery. Take the battery out and shake the battery quite well. Sometimes the lithium inside is not spread well.<br> <br> Put the battery back in and charge it to 100% without turning the phone on. <br> Once you have done that turn the phone on and use the phone normally until your battery gets to between 5 and 15%. When it gets there, put your phone on charge until it reaches 100%. Perform this charge cycle 3 or 4 times and this should properly calibrate the battery.<br> <br> Please let me know if the problem persists.<br> <br> My reply:<br> <br> I am highly disappointed at the reaction I received from friends and colleagues. I felt an absolute fool.<br> <br> Lithium is a solid substance. With a warranty that is about t expire I felt your response was trying to flog me off for a while until the warranty expires. Please advise a way forward.<br> <br> Look forward to your reply. It is a matter of time before this phone blacks out and shuts down exactly like it did last time.<br> <br> Thanks<br> <br> 2 weeks later no reply and warranty expires in 2 weeks!