DISHONEST WAY TO MAKE SALES

A REP FROM THAT COMPANY CALLED ME AND SAID HE HAD A COMPLIMENTARY GIFT FOR US AND ASKED FOR THE PRINTER DETAILS... AFTER A FEW DAYS THE REP NAMED QUIN SAID THEY DIDNT HAVE THAT MAKE CARTRIDGE AND COULD HE OFFER SOMETHING ELSE ...

I STRESSED MANY TIMES THAT THIS WAS COMPLIMENTARY GIFT AND THAT NO INVOICE WOULD BE RAISED LATER AND HE CONFIRMED NO PAYMENT...

WELL HE OFFERED A MULTI PURPOSE CLEANER INSTEAD AND AGAIN I STRESSED THE NO CHARGE..

I RECEIVED A CALL AGAIN CONFIRMING THE MULTI PURPOSE CLEANER STILL THINKING IT WAS A COMPLIMENTARY GIFT..

IT WAS DELIVERED ON THE 22/07/2020 AND AGAIN I THANKED QUIN FOR THE COMPLIMENTARY GIFT AND SIGNED A DELIVERY NOTE WITH NO INVOICE ..

WELL TO DATE WE HAVE NOT USED THE CLEANER AND I GUESS IT WAS A BLESSING FROM GOD AS A MONTH LATER I I CALLED THEM REGARDING THE REWARDS CARD THEY GAVE WAS NOT WORKING .......WELL WELL TO MY SURPRISE I WAS TOLD WE HAD TO PAY FOR THE CLEANER....I TRIED TO EXPLAIN TO BRENDA THAT IT WAS A MISUNDERSTANDING AND TO COLLECT THE CLEANER BACK...SHE REFUSED SAYING THEY DONT TAKE RETURNS....I TRIED TO EXPLAIN THAT THE REP QUIN MISLEAD ME WITH INFORMATION AND THAT THERE WAS NO WAY WE WOULD PURCHASE A CLEANER FOR 2500.00.....

I WAS CONNED INTO A SALE BY BEING TOLD IT WAS A GIFT....

I HAVE TRIED TO EXPLAIN TO BRENDA WHAT ACTUALLY HAPPENED AND SHE IS NOT UNDERSTANDING THE CIRCUMSTANCES AT ALL..

I DID GET A CALL FROM USHA CONFIRMING THE ORDER FOR THE COMPLIMENTARY GIFT BUT THEY HAVE NOT LISTENED TO THE CONVERSATIONS FROM THE GET GO WHERE I CLEARLY EXPRESSED NO CHARGE LATER...

PLEASE ASSIST ME IN THIS MATTER AS I AM NOT WILLING TO PAY THAT CRAZY PRICE FOR A MULTI PURPOSE CLEANER .. IT IS SEALED AND THEY CAN TAKE IT BACK...WHY ARE THEY FORCING THE ISSUE AS I WAS WRONGLY INFORMED BY THE REP QUIN...

I AWAIT YOUR RESPONSE AS TO THE WAY FORWARD WITH THIS MATTER.I AM VERY DISSAPPOINTED AT THE WAY THEY HAVE CONDUCTED THEMSELVES AND THE FACT THAT THEY ARE FORCING PEOPLE TO BUY GOODS UNDER THE WRONG CIRCUMSTANCES..