1 reviews | Active since Jan 2014
Zasttra- give me a working product
<p>I bought an i-pad bluetooth keyboard</p> <p>My product did not work and you have a tedious returns policy.<br />I gave up and frankly. I should not have to courier a defective product back to you and then wait for a replacement product. <br />You should pick it up at your cost and then either refund my purchase or provide a replacement.</p>
Hello Quinton,
Thank you for your feedback.
Please note, your return request was accepted. The courier cost is initially the buyers responsibility however if the product is found to be faulty, your item would be refunded/replaced as well as your courier cost. As you have not returned the item, a refund/replacement cannot be carried out.
If you have any further queries do not hesitate to contact us.
Regards
Zasttra.com
Hello Quinton,
Thank you for your feedback.
Please note, your return request was accepted. The courier cost is initially the buyers responsibility however if the product is found to be faulty, your item would be refunded/replaced as well as your courier cost. As you have not returned the item, a refund/replacement cannot be carried out.
If you have any further queries do not hesitate to contact us.
Regards
Zasttra.com