VK
Val K
1 reviews | Active since Oct 2015
08 Nov 2015, 18:31
Zasttra are lying and will never deliver my produc
After battling for ten weeks now, [URL Removed] still has not delivered my cellphone which I paid R6000 for. I do not know what to do anymore. I am afraid that I have been coined out of money. Please can anyone help me? Every time I contact the manager he promises the cellphone will be delivered but it never happens! Please advice me what I should do next? Go to the police and file a report on them? I cannot get a lawyer as this is too expensive. What should I do? I am desperate.
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zasttra.com's replyOfficial
25 Nov 2015, 13:30Hello valkudrya,
Thank you for your feedback.
We apologise for any inconvenience caused. One of our team members will be in contact in regards to the whereabouts of your parcel and when it will be delivered to you.
We are taking the necessary actions to improve our communication and making sure this matter is resolved ASAP.
Kind regards,
Zasttra.com
Thank you for your feedback.
We apologise for any inconvenience caused. One of our team members will be in contact in regards to the whereabouts of your parcel and when it will be delivered to you.
We are taking the necessary actions to improve our communication and making sure this matter is resolved ASAP.
Kind regards,
Zasttra.com
zasttra.com's reply25 Nov 2015, 13:30
Official
Hello valkudrya,
Thank you for your feedback.
We apologise for any inconvenience caused. One of our team members will be in contact in regards to the whereabouts of your parcel and when it will be delivered to you.
We are taking the necessary actions to improve our communication and making sure this matter is resolved ASAP.
Kind regards,
Zasttra.com
Thank you for your feedback.
We apologise for any inconvenience caused. One of our team members will be in contact in regards to the whereabouts of your parcel and when it will be delivered to you.
We are taking the necessary actions to improve our communication and making sure this matter is resolved ASAP.
Kind regards,
Zasttra.com