JE
Jacques E

1 reviews | Active since Sept 2015

15 Sept 2015, 19:34

Zasttra and PayFast colluding in not refunding

Hi, <br> <br> II ordered a Plasma TV online, with payment to made to PayFast (they appear to be the same group as they use exactly the same wording for their automated emails). <br> <br> They told me the TV had been shipped, only to advise 2 days later that they didn't have stock! <br> <br> Now I'm trying to get a refund, and both are saying that the other has the money! <br> <br> Will be opening a case of ***** against them tomorrow morning as something isn't quite right down at Zasttra and PayFast!

0
Replies (1)
zasttra.com
zasttra.com's reply25 Nov 2015, 15:33
Official
Hello Jerasmus911,

Thank you for your feedback.

We apologise for any inconvenience caused.

We are taking the necessary actions to improve our communication with our suppliers and customers to ensure this does not occur in future.

Kind regards,
Zasttra.com