Wait for more than 3 weeks to deliver defective products

<p>I ordered Fidget spinners on the 27th of April. More than 3 weeks later the items were delivered, however, all defective!!! I then requested to return the items BUT I had to request pick and PAY for the pick up. I then insisted that the original together with th pick up delivery charge must be refunded which was refused. I cannot believe waiting to wait for more than 3 weeks for items to be delivered and then to find these products are defective. Tha call centre is pathetic and overall service hopeless. I will NEVER EVER make use of ZASTTRA.COM again. The experience was painful and extremely long. Almost a month and without the products, delviery fees and out of pocket for the products!! Shocking!!</p>