LB
Lize B

1 reviews | Active since Nov 2016

25 May 2017, 10:59

They ***** your money

<p>Hi have ordered a product on 22 March already and have had numerous e-mails sent back and forth between myself and Zasttra.com with regards to my complaints. Still no feedback and still no product. Not even a tracking number yet. </p> <p> </p> <p>Since they do not reply on Hello Peter I have taken the liberty to report them and post this on all social media. http://reportacrime.co.za/CrimeReport.aspx?ID=18275</p>

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Replies (1)
zasttra.com
zasttra.com's reply26 May 2017, 00:57
Official

Good Morning Liezel

We are very sorry to hear about your bad experience with Africa's leading e-commerce website (us). While we deal with tens of thousands of orders every day we try our best to follow up on every order but some do slip through our fingers.

Unfortunately yours was one that slipped through but fear not because we are here to make it up to you! Please have a look at our countless satisfied customers at our legitimate reviews Here.

In these rare cases of miscommunication we have a establish a complimentary go-to-guide telling you exactly what to do Here. Please note all returns must be within 7 days of ordering to avoid 90% admin fees.

We look forward to years of future trust in our services and hospitality.

Zasttra.com