DM
Daniel M
1 reviews | Active since Apr 2011
29 Feb 2016, 10:16
Still waiting
I have purchased a ELM OBD II scanner on the 12 of February and the description clearly stated that the item will be delivered within 10 to 15 working days. Tried to check when will the item be delivered and using the tracker number there's is no indication whatsoever to show if the item is in transit or what. <br> <br> I find it very appalling that an eCommerce platform can be this misleading. I do almost all of my shopping online and never came across such a service. <br> <br> Can someone revert back to me. Order number 14466
Helpful (0)
Replies (1)0
Replies (1)
zasttra.com's replyOfficial
29 Feb 2016, 11:50Hello SELD,
Thank you for your feedback.
We apologise for any inconvenience caused. Your order is a special order which is first delivered to our warehouse (10-15 working days) and subsequently shipped to you the customer (overnight delivery).
We are currently in the delivery period as only 10 days have passed.
One of our staff members will be in contact with you shortly to further update you on your package.
Kind regards,
Zasttra.com
Thank you for your feedback.
We apologise for any inconvenience caused. Your order is a special order which is first delivered to our warehouse (10-15 working days) and subsequently shipped to you the customer (overnight delivery).
We are currently in the delivery period as only 10 days have passed.
One of our staff members will be in contact with you shortly to further update you on your package.
Kind regards,
Zasttra.com
zasttra.com's reply29 Feb 2016, 11:50
Official
Hello SELD,
Thank you for your feedback.
We apologise for any inconvenience caused. Your order is a special order which is first delivered to our warehouse (10-15 working days) and subsequently shipped to you the customer (overnight delivery).
We are currently in the delivery period as only 10 days have passed.
One of our staff members will be in contact with you shortly to further update you on your package.
Kind regards,
Zasttra.com
Thank you for your feedback.
We apologise for any inconvenience caused. Your order is a special order which is first delivered to our warehouse (10-15 working days) and subsequently shipped to you the customer (overnight delivery).
We are currently in the delivery period as only 10 days have passed.
One of our staff members will be in contact with you shortly to further update you on your package.
Kind regards,
Zasttra.com