1 reviews | Active since Jul 2011
********!
<p>I placed an order with Zasttra and paid for it on 30 August 2016. On 30 September 2016, I still did not receive the order and after numerous unanswered calls to the call centre, it became evident that this so-called business is nothing but a ****. I then noticed on hellopeter that I was not the only person that has been conned by these ********s. Accordingly, I contacted the ******** via their website and threathened that I will post a review on hellopeter if I did not receive feedback in respect of my order.</p> <p> </p> <p>The ********** actually bothered to reply the next day (1 October 2016) with the following:</p> <p> </p> <p>"Hello</p> <p>Thank you for your order.</p> <p>We have received feedback from our suppliers regarding your order. Unfortunately the parcel was lost in transit by the courier company and it was also the last in stock so the order cannot be processed at present.</p> <p>Please kindly send us your banking details so we can process a refund for you immediately.</p> <p>We sincerely apologise for the inconvenience caused."</p> <p> </p> <p>Subsequent to forwarding my details on 3 October 2016, I received the following lie and empty promise on the same day:</p> <p> </p> <p>"Hello</p> <p>Details have been submitted for processing and the funds will reflect in your account within 3 working days."</p>
Hello Willem
Thank you for the feedback. Please note that the 3 working days refers to when the refund transaction is actually carried out. Your refund was submitted for processing as stated and has since been carried out.
Regards
Zasttra.com
Best regards,
Hello Willem
Thank you for the feedback. Please note that the 3 working days refers to when the refund transaction is actually carried out. Your refund was submitted for processing as stated and has since been carried out.
Regards
Zasttra.com
Best regards,
