US
Unilia S

1 reviews | Active since Oct 2012

13 Sept 2016, 15:30

Returns and Refunds

<p>The item was returned almost a month ago and I'm still waiting to be refunded. Also I requested the refund to my bank account, but on the website it shows I requested a shop credit note, unacceptable!!</p> <p>There is absolutely no response from Zasttra whatsoever, very disappointing!! Refund to by bank account please!!!!!!!!!!</p>

0
Replies (2)
zasttra.com
zasttra.com's reply14 Sept 2016, 15:05
Official

Hello Unilia,

One of our staff members will be in contact with you shortly to resilve this issue.

Regards

Best regards,

zasttra.com
zasttra.com's reply14 Sept 2016, 15:17
Official

Hello Unilia,

Kindly note your refund was processed on 12th September and takes 7-10 working days to reflect in your account. If you are still having trouble after this period, do not hesitate to contact us.

Regards

Best regards,