POOR Service

Firstly my order took WAY longer than they said it would and when it eventually arrived the full order was not delivered. I have sent multiple e-mails but weeks later I am still waiting! The excuse is they are experiencing high e-mail volume (probably all complaints). They have my money and I don't have my product. That is theft in my books!! Once they have your money they don't give a damn. I will NEVER buy from them again!