1 reviews | Active since Jul 2014
Paying for delivery
<p>Please do not buy anthing from Zasttra. I have to pay R89.00 for them to come and collect the broken Item. I paid R220.00 for this collar. I will get a refund now of R131.00. Takealot.com come a collect an broken Cell phone from me without asking me to pay for the collection of the item. The phone was just over 6 months old. I got a refund and i did not had to pay anything. WOW, I will never ever order anything from Zasttra ever again. I wish I never seen this online company at all. They just made me want to not order anything online very again. I can not believe this!!!!!!!!!!!! I will lodge a complaint very day this week to make sure no one get this type of service.</p>
Hello Fiona,
We apologise for the inconvenience however we are not takealot and have our own policies that we implement. We advice customers to fami****ise themselves with our policies (i.e. returns/exchange/refund) before ordering from us as you are required to accept these terms and conditions before finalising your purchase.
Your complaint has been noted and we will take this into account when making future adjustments.
Zasttra.com
Hello Fiona,
We apologise for the inconvenience however we are not takealot and have our own policies that we implement. We advice customers to fami****ise themselves with our policies (i.e. returns/exchange/refund) before ordering from us as you are required to accept these terms and conditions before finalising your purchase.
Your complaint has been noted and we will take this into account when making future adjustments.
Zasttra.com
Hello Fiona,
Kindly note that collection fees paid by our customers are refunded if the item is found to be faulty.
Regards, Zasttra.com
Hello Fiona,
Kindly note that collection fees paid by our customers are refunded if the item is found to be faulty.
Regards, Zasttra.com