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nazlee J
1 reviews | Active since Apr 2014
29 Mar 2016, 12:29
Ordered & paid for an item but they have no record
I ordered an item online and paid via eft. Sent through the proof of address and after complaining via email, they emailed back saying that they have no record. This is ****************. I have tried calling but nothing. I have sent loads of emails, no response. Please help!!!
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zasttra.com's replyOfficial
06 Apr 2016, 09:44Hello weakweek,
Thank you for your feedback.
Kindly note that Payfast and Zasttra.com are separate entities. As communicated, payment was made to the wrong company and you will need to contact them in order for us to be able to move forward with your order.
If you have any questions do not hesitate to contact us.
Kind regards
Zasttra.com
Thank you for your feedback.
Kindly note that Payfast and Zasttra.com are separate entities. As communicated, payment was made to the wrong company and you will need to contact them in order for us to be able to move forward with your order.
If you have any questions do not hesitate to contact us.
Kind regards
Zasttra.com
zasttra.com's reply06 Apr 2016, 09:44
Official
Hello weakweek,
Thank you for your feedback.
Kindly note that Payfast and Zasttra.com are separate entities. As communicated, payment was made to the wrong company and you will need to contact them in order for us to be able to move forward with your order.
If you have any questions do not hesitate to contact us.
Kind regards
Zasttra.com
Thank you for your feedback.
Kindly note that Payfast and Zasttra.com are separate entities. As communicated, payment was made to the wrong company and you will need to contact them in order for us to be able to move forward with your order.
If you have any questions do not hesitate to contact us.
Kind regards
Zasttra.com