1 reviews | Active since Mar 2013
Order not being delivered
on 21 March 2016 I ordered a 1x Chromecast 2nd Generation from [URL Removed] the website reported they had 2 in stock and delivery would be 3-5 days. While purchasing I was give the option of overnight courier which I took.<br> On 24 March 2016 I got a shipping confirmation from [URL Removed] with a tracking number. I tested the tracking number multiply times each day and it has not worked once. I have been in constant communication with [URL Removed] but I cannot get a clear answer out of them whether or not the packages was actually shipped.<br> Checking today on [URL Removed] they have my order as fulfilled, yet I have not received any packing and the tracking number is simply returning 'no tracking data'<br> Trust the other hellopeter complaints and stay away from [URL Removed]<br> You will only receive a standard answer with no effort put in by [URL Removed] to actually find out what is wrong with your package.<br>
Thank you for your feedback.
Kindly note that some items are sold by Zasttra while others are sold by our sellers. This particular item is sold by one of our sellers and takes up to 5 working days to process. Once this is done, your item will be sent via your chosen shipping method.
We are taking the necessary actions to improve our communication and apologise for any inconvenience caused. We have and will continue to follow up with our supplier and make sure one of our staff members contacts you shortly with regards to the whereabouts of your parcel.
Kind regards
Zasttra.com
Thank you for your feedback.
Kindly note that some items are sold by Zasttra while others are sold by our sellers. This particular item is sold by one of our sellers and takes up to 5 working days to process. Once this is done, your item will be sent via your chosen shipping method.
We are taking the necessary actions to improve our communication and apologise for any inconvenience caused. We have and will continue to follow up with our supplier and make sure one of our staff members contacts you shortly with regards to the whereabouts of your parcel.
Kind regards
Zasttra.com