Order #18754

<p>On the 15th June I ordered two items from Zasttra.com. The first part of the order was delivered on the 20th June 2016. The second was supposed to have been delivered 27 June 2016. The item was supposed to have been delivered between 5-7 working days. I made a contact with one of the agent by the name of Ashley, who promised to contact the supplier of the items. I made a follow up today on this and was told the supplier is not responding to her calls or e-mail. I also tried to send an email to Calasca Trading and still no respond has been received from them. On their auto reply message i was informed that my query will be resolved within 24 hrs. I request a refund from Zasttra as the items have not been delivered and their supplier is not responding to their calls and emails. One other thing is the items no longer appear on your website and the image has disappeared from the items which I have ordered.</p>