NOT ABLE TO DELIVER GOODS AS PROMISED ON THEIR WEBSITE

<p>I would like to discourage people from buying from zasttra.com They can't keep to the scheduled delivery time as is listed on their website. </p> <p>About a week after the so called delivery deadline (NEARLY A MONTH AFTER ORDERING) , I emailed and phoned them to try and find out where my order is. I was told that my package was received in their warehouse and they will contact them to send it out for delivery. My ETA should be 1-3 working days from this point. </p> <p>Another WEEK goes by and I phone again. I spoke to a consultant who tells me THE EXACT SAME STORY AS BEFORE. "Your parcel is at our warehouse. I will let them know to deliver it" </p> <p>At this point I LOST IT!! Clearly somebody is lying to me!! When I asked to speak to a supervisor or a boss and I was told, "no sorry they are not available right now". Clearly a cop out !! I kept demanding and getting more and more irrate to the point where I lost it again. I then demanded for this consultant to give me his name to which he decided to hang up on me.</p> <p>I then phoned back and spoke to yet another consultant and explained the entire infuriating story again. Here comes the best part. I now get told THAT MY PACKAGE NEVER EVEN ARRIVED AT ALL!!!!!!!!!!!!!!!!! Quite a bit different from the warehouse story I have been getting the last 2 weeks!!</p> <p>The lady I spoke to then tells me she will phone me back with more info regarding this issue shortly. </p> <p>When she phoned me back I got some more bad news. Now my parcel is going to be...... wait for it.... DELAYED ANOTHER 2 WEEKS!!!!!! SO IN TOTAL 6 WEEKS FOR AN ORDER that should have been 10 days!!!</p> <p>Clearly this is unacceptable!! They have offered me a refund to which I refused because I actually really need the Item that I ordered. I expect zasttra.com to resolve the issue by getting my parcel FED-Ex'd to me IMMEDIATELY. On top of that I demand to get refund for the shipping that I have paid sofar.</p> <p>So please stick with Takealot as Zasttra IS NOT a trustworthy online store to order from. This was the first and absolute last time I will do business with them.</p> <p>ORDER #42184</p>