No Delivery and Won't Refund Money

Ordered a Nexus 5 on 14 Sep with an estimated delivery of max 14 working days. This deadline passed and I called to find out what was the reason for the delay. The shipping manager told me that DHL was to blame as they never pick up the stock from their warehouse and she would ensure that it will be delivered within the next 2-3 days. This date also passed and when I called again she now told me that she could not procure the stock and took my banking details to refund my money, to which I agreed, however still no money has been refunded and the manager of the business now states that he has stock and is willing to send the phone to me, but this has not progressed further.<br> <br> As they are sourcing this item from overseas I think they have not taken into account the recent drop in the Rand's value and adjusted their prices to accommodate this, so they are not willing to honour the price.<br> <br> I suspect that they are not refunding the money as they simply do not have any money to cash flow this business.