Feel like I've been ******
<p>I purchased a mobile phone from Zasttra. Order No. 23158 on 30/09/2016. It was to be despatched 10 to 15 days after placement of order. It is now 29/10/2016 and have not had any communication as to why I have not received my purchase. I have sent 3 emails, and attempted to phone. No response, and after waiting for about 15 minutes on the phone I'm told the voice mail is full, and the call is terminated. After this has happened 4 times, I have almost given up ever seeing either my money oor my purchase!</p>
I must say that communication is DEFINATELTY not Zasttra's good point! I have managed to communicate that their level of service sucks, and that they should return my money. That they did, but I only found out from PayFast!
Sooooooo, at least I've got my money back! Will not be dealing with Zasttra ahain!
I must say that communication is DEFINATELTY not Zasttra's good point! I have managed to communicate that their level of service sucks, and that they should return my money. That they did, but I only found out from PayFast!
Sooooooo, at least I've got my money back! Will not be dealing with Zasttra ahain!
Hello,
Thank you for your feedback. We are taking the necessary steps to improve our communication however please note we have sent several emails updating you on your order etc.
Your order has however since been cancelled as requested and your payment has been refunded. If you have any further questions or require assistance do not hesitate to contact us.
Regards
Zasttra.com
Hello,
Thank you for your feedback. We are taking the necessary steps to improve our communication however please note we have sent several emails updating you on your order etc.
Your order has however since been cancelled as requested and your payment has been refunded. If you have any further questions or require assistance do not hesitate to contact us.
Regards
Zasttra.com