1 reviews | Active since Mar 2017

17 Mar 2017, 10:09

Extremely Poor service delivery

<p>I have paid for an item 3 months ago and still have not recieved my parcel.</p> <p> </p> <p>I bought item on credit and is paying interest on it</p>

0
Replies (1)
zasttra.com
zasttra.com's reply22 May 2017, 19:42
Official

Hi Mister

We regret to inform you that, due to cost effectiveness, our call centre is based in a different location to our warehouse. This means that the operator has no cooking clue what any of your orders are let alone where they possibly could be.

Due to the nature of your product, it must pass customs and a unilateral system clearance search enforced by the Department of Unidentified Mobile and Binary Accessories and Supplies (DUMBASS) (Addendum 1.3.29 of Appendix 5.6 of Amendment 2 of Revision 3.5.4 of Article 23.5 of revision 6 of Act 45 of 2006) this process could take up to 3 years.

If you would like a refund, please note that we do charge a 90% admin fee off your original order since it is out of the 7 Day Super Safe Money-Back Guarantee.

All of this is in the fine print at the bottom on your till slip.

We strive to commit to excellence and would like to continue with our outstanding reputation.

Zastraa.com