BL
Brightness L

1 reviews | Active since Sept 2015

14 Jun 2016, 18:59

Don't order from zasttra. Bad Service all round

<p>Hi I'm Brightness. ..</p> <p>I bought a bluetooth smart hat from zasttra...Still haven't received my hat...I phoned them on Friday before I placed the order and they informed I will be getting my hat on Monday...Now no one has ever phoned me and I can't even trace my order online...please do not order from them...I just want my money back...This is ridiculous. ...insanity...seriously...They don't know any customer service...They are useless...very useless. ..don't order anything from them </p>

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Replies (1)
zasttra.com
zasttra.com's reply15 Jun 2016, 08:02
Official

Hello Brightness,

Please note your item takes 10-15 working days to process and deliver as stated on the listing. We are on schedule as it is currently the 3rd working day. This is a special order which is first delivered to our warehouse and subsequently shipped to you the customer.

One of our staff members will update you with the tracking details once your package has been dispatched.

Kind regards,
Zasttra.com